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Effective Date: 13 May 2026
Welcome to Back 2 Balance. By accessing our website, purchasing products, joining our business portal,
affiliate system, or using any of our services, you agree to comply with and be bound by the following
Terms and Conditions.
By using Back 2 Balance services, website, products, or business platform, you confirm that you are at
least 18 years old or have permission from a legal guardian.
Back 2 Balance offers wellness-related products including herbal teas, supplements, wellness products, business opportunities, and educational materials.
All products are intended for general wellness purposes only and are not intended to diagnose, treat, cure, or prevent any disease.
Information provided by Back 2 Balance is for educational and informational purposes only. Customers should consult a qualified healthcare professional before using supplements or herbal products, especially if pregnant, breastfeeding, taking medication, or living with a medical condition.
All prices are displayed in South African Rand (ZAR). Payment must be completed before orders are processed or shipped.
Back 2 Balance reserves the right to change pricing, refuse orders, cancel orders, or limit quantities at any time.
Delivery times are estimates and may vary due to courier delays, location, public holidays, or external circumstances. Customers must provide accurate delivery information.
Due to the nature of wellness and consumable products, opened or used items may not be returned unless defective or damaged.
Refunds or replacements may be considered for incorrect items, damaged products, or manufacturing defects. Claims must be submitted within 7 days of receiving the order with proof of purchase and supporting photos where applicable.
Users participating in the Back 2 Balance affiliate or team system agree to act professionally, avoid misleading income claims, avoid spam, and comply with South African consumer and advertising laws.
Back 2 Balance reserves the right to suspend or terminate accounts involved in fraud, abuse of the commission system, false advertising, or unauthorized system access.
Users are responsible for maintaining account confidentiality and protecting login credentials. Back 2 Balance is not liable for unauthorized account access caused by user negligence.
All content, branding, graphics, logos, systems, training material, and website content remain the property of Back 2 Balance unless otherwise stated.
You may not copy, redistribute, modify, resell, or reproduce any content without written permission.
Users may not attempt unauthorized access, upload malicious software, abuse affiliate systems, harass staff or members, or use the platform for illegal activity.
Back 2 Balance shall not be held liable for indirect damages, loss of profits, health reactions due to misuse, delivery delays, technical interruptions, or data loss caused by external systems or providers.
Personal information is used for order processing, customer support, business operations, and communication purposes. Back 2 Balance does not sell customer information to third parties.
Back 2 Balance reserves the right to update these Terms and Conditions at any time. Continued use of the platform after changes are posted constitutes acceptance of the updated terms.
These Terms and Conditions are governed by the laws of the Republic of South Africa.
Back 2 Balance
South Africa
WhatsApp: +27 73 966 3363
Email: isodexinnovation@gmail.com
Effective Date: 13 May 2026
Back 2 Balance respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, products, services, affiliate system, and business portal.
We may collect the following information:
Your information may be used for:
Back 2 Balance does not sell or rent personal information to third parties.
Your information may only be shared with trusted third-party providers where necessary for:
We implement reasonable technical and organizational security measures to protect personal information against:
While we take reasonable precautions, no online system can guarantee complete security.
Our website may use cookies and tracking technologies to improve user experience, analyze traffic, and personalize content.
Users may disable cookies through their browser settings if preferred.
By using our services or submitting your information, you consent to receiving:
You may unsubscribe from marketing communication at any time.
In accordance with POPIA, users have the right to:
Our website or portal may contain links to third-party websites or services. Back 2 Balance is not responsible for the privacy practices or content of third-party websites.
We retain personal information only for as long as necessary for business operations, legal compliance, dispute resolution, and record keeping.
Our services are not intended for individuals under the age of 18 without parental or guardian consent.
Back 2 Balance reserves the right to update or modify this Privacy Policy at any time without prior notice.
Continued use of our services after updates are published constitutes acceptance of the revised Privacy Policy.
Back 2 Balance
South Africa
WhatsApp: +27 73 966 3363
Email: isodexinnovation@gmail.com